Privacy Policy
Last updated: April 13, 2025
At Bilge AI, accessible via https://bilgeai.app, and through our mobile and web application Bilge AI Tutor, we value your privacy and are fully committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and California Online Privacy Protection Act (CalOPPA).
1. Information We Collect
We collect the following types of information:
- Personal Identifiers: Name, email address, social media profile (if linked)
- Device Information: Device type, OS, IP address
- Usage Data: Analytics through Google Analytics and Firebase
- Purchase History: Transaction details and in-app purchase history
- Media Files: Profile pictures (optional)
2. How We Collect Information
Your data is collected via:
- Forms you fill out (e.g., sign-up, support)
- Cookies and tracking via Google Analytics
- Firebase for app functionality and debugging
- Device logs to improve performance and resolve technical issues
3. Why We Collect Your Data
We use your data to:
- Provide and personalize the Bilge AI Tutor experience
- Improve app performance and fix bugs
- Analyze trends and usage
- Respond to user support requests
- Process transactions and provide purchase history
We do not sell your data.
4. Legal Bases for Processing (GDPR)
Under GDPR, we process your data based on:
- Consent (e.g., when you create an account)
- Contractual necessity (e.g., providing services)
- Legitimate interests (e.g., improving our product)
- Legal obligation (where applicable)
5. Your Rights
If you're an EU/EEA Resident (GDPR):
- Right to Access your data
- Right to Rectify incorrect data
- Right to Erasure ("Right to be Forgotten")
- Right to Data Portability
- Right to Object and Restrict Processing
If you're a California Resident (CCPA/CPRA):
- Right to Know what data we collect and why
- Right to Delete personal data
- Right to Opt-Out of data sharing (we don't share, but you still have this right)
- Right to Correct inaccurate personal data
- Right to Limit Use of Sensitive Data
To exercise your rights, email us at: support@bilgeai.app
6. Data Retention
We retain your personal data as long as necessary for:
- Service provision
- Legal obligations
- Debugging and analytics
Once it's no longer needed, we securely delete it.
7. Children's Privacy (CalOPPA & GDPR)
Bilge AI is not intended for children under 13 (or under 16 in the EU). We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.
8. Cookies & Tracking Technologies
We use cookies and tracking tools for analytics and app improvement. You can control cookie settings via your browser. For full transparency:
- We use Google Analytics (opt-out here: tools.google.com/dlpage/gaoptout)
- We use Firebase Analytics and crash logging for app diagnostics
9. Data Security
We use modern security practices and encryption to safeguard your data. However, no method is 100% secure — use our services at your own risk.
10. Third-Party Links
Our site or app may link to third-party websites. We're not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy occasionally. We'll notify users by updating the "Effective Date" and may send a notice via email or app alert.